Our Culture Statement – it’s who we are and what we stand for. We think you’ll like us. Many do 😊
At Aspire we believe that everyone in our office should be able to approach each other and never feel afraid or out of their depth. That goes for our customers too. We pride ourselves on explaining matters in a way which everyone can understand. There’s nothing we like better than a good catch up, so we don’t just leave it until month ends or tax returns are due. We’ll check in on you regularly with either face to face meetings or video conferences. It helps us to build an honest and open relationship which is what we’re about
At Aspire we’re always open to change. We have to be with so many changes from HMRC 😊 We like to think if a customer wants to change anything we can adapt what we do to suit their needs. We’re also always looking to move your business forward. We’re permanently looking at what we can do to make a situation work better for you as a client and are happy to implement that change even if it means more work for us. We’re not just adaptable we actually embrace and drive change.
We fully embrace learning. That’s why we are a supporter of the Kickstart and apprenticeship programmes. We believe that education should be part of your role with Aspire whether you’re an employee or a client. If you are not sure, ask, practice, learn, look it up, don’t guess and make an error, spend the opportunity to get it right and educate others with your knowledge. That’s what we preach to our staff and it carries forward to our clients too. The door is always open to ask anything you want to and what’s more we’ll explain everything in our down to earth jargon free way which everyone can understand. We love to set goals on an annual basis to push ourselves and our customers to learn more. Have you notice that we put out many educational posts on social media and we’ve even shared our reading lists? We’re not just an accountant who sits behind a desk and does numbers, we like to inform too. Why wouldn’t you want to be a better version of yourself? We believe that there’s always room for improvement.
We want to deliver a world class service and are committed to providing our clients with the best ways to find money, time and tax saving ideas. It’s not just a job to us it’s a whole experience and service. We want to make you smile and feel amazing whilst delivering this world class service. This is why whatever we do we do it with a smile. If you’ve ever visited our office, you will know that there’s a great atmosphere which radiates through everyone. I surround myself with like-minded fun people and that’s what you get with Aspire, a team who will all come together to fulfil our customers requirements and our team spirit is second to none.
Finally, community is at the heart of what we do. We want to support our local community who have supported us so we get involved in charity events and donate regularly to charities of our client’s choice or choose our own.
If you’d like to join our team as a client or as a staff member and experience our friendly first class service drop us a message 😊